Understand what users need.

Consumer Insights

Use demographic data, their interests and where and when the conversation is taking place to develop customer profiles.

We extract data from:

OUR CUSTOMERS

Big brands that already trust Atribus

OPTIMIZE YOUR SEO AND YOUR CONTENT STRATEGY

Find out what information consumers are looking for

Detect unmet needs and weak points by analyzing competitor activities and conversations among users.

Consumer Journey

Optimize the customer lifecycle.

Classify and group the conversations by each stage of the customer journey. Each stage has a customizable tag that allows highlighting the key steps of the purchase process.

Use sentiment analysis as an ally to keep customer satisfaction and brand loyalty. Detect improvements for your strategy at each stage.

By comparing the key topics of each stage, we can gain consumer insights and data about their purchasing patterns.

Responds quickly to customer inquiries and requests.

Provide the best customer experience.

More than 80% of the consumers do not mention a brand when they talk about it on social media. And even less in forums, blogs or digital media. Keep track of important mentions!

Classify mentions according to complaints, inquiries, availability, delivery, etc. Share with other departments to get accurate tracking with to our tags.